Ari Weinzweig

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Today's Authors Series: Ari Weinzweig, Founder of Zingerman's

Today's Authors Series: Ari Weinzweig, Founder of Zingerman's

Hear from Ari Weinzweig, founder of the Zingerman's wildly successful restaurants and food service companies, discuss its humble beginnings in Ann Arbor, Michigan, its principles on customer service, handling customer complaints, measuring service,...

Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service

Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably read at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?Because the way Zingerman's...